F.A.Q.

Each product of Pandora brand with contactless tags has also the plastic card with PIN code for the emergency system deactivation. The unique PIN code is assigned to the particular control unit. Models with in-built GSM module also provide the owner with the possibility of the emergency deactivation by the phone call or tone dialling. After the system deactivation the owner is provided with a new authorization tag.

The Pandora systems use two ways of communication with the mobile apps:

1. Bluetooth application with the coverage of approximately 15-20 meters is free.
2. GPRS application with the server solution. This app is also free of charge, but it needs the mobile Internet connection. Data consumption on the SIM card is charged according to the mobile operator.

Average data consumption of the vehicle with circa 4,000 km/monthly is up to 100 MB.

Pandora systems use state-of-the-art communication modems, so it is possible to use any SIM card from any operator. However, it is necessary to have activated voice calls, SMS messages and GPRS data on the SIM card. Voice calls and SMS messages are used to inform about the triggered alarm, while GPRS data ensure the transmission of information about individual events and driving history.

The amount of data transferred depends on the frequency of use of the system and the number of kilometers driven. The average data consumption when driving 2000-3000 km / month is 50-70 MB of data / month.

The vehicle is completely protected during the remote-control start and any attempt to infract it will put the alarm on and block the engine.

System Pandora enables the remote-control start only when the car is put into neutral in the case of manual transmission, respectively, when the gear lever is in the parking position in the case of AT.

The two-way Pandora remote controls operate on the 868 MHz frequency, thanks to which it is possible to comfortably control the system at a distance of 500-800 m in urban areas and 1500-2000 m in the open. Drivers working with a Bluetooth connection can operate at a distance of 15-20m.

Thanks to the use of LoRa (Long Range) technology, the remote controls in the Pandora LIGHT PRO and ELITE systems can be described up to twice the range. Compared to the LIGHT and PROFESSIONAL systems, the communication range can be up to 5,000 m in open space.

Pandora security systems have technology of the latest generation, which enables them to be used in the most up-to-date premium vehicles.

You won’t lose … The Pandora production has the strictest international certificate of quality of components and production process for the automotive industry IATF 16949, which in practice means that Pandora systems meet the requirements for the quality of components used in the production of new vehicles.

Pandora car alarms also meet the strict conditions for homologation of the “E-mark” product itself set by the European Union and regularly inspected by state commercial testing laboratories. These certificates guarantee that Pandora car alarms cannot cause damage to the vehicle even in the event of their own failure.

Part of the quality assurance is also professionally performed installation, which will guarantee the correct cooperation of Pandora equipment with the vehicle. For this reason, the installation of Pandora security systems is only possible in professionally trained assembly centers, with technical support directly from an official distributor for the EU.

Due to these facts, there is no practical reason to lose or limit the warranty of the vehicle.